Candock FAQs: Your Questions Answered
GENERAL INFORMATION
Candock will be the last dock you ever buy. It is virtually maintenance-free, eco-friendly, lightweight, economical, durable, and easy to assemble. Moreover, it can be modified year after year if you wish, or even given a completely new function. For more information on our floating boat docks in Ft Lauderdale, FL, call Candock Miami today!
We do not recommend relying solely on price. Be very careful with low prices, even if they seem extremely competitive compared to the European or American market.
In the plastic industry, you have to be careful when choosing a product in order to reduce costs. The companies need to reduce the quality of the plastic, make the walls thinner, or use cheap, unqualified labor for production to turn a better profit. Serious companies have warranties that support their claims and their quality, while cheap, low-cost products don’t.
Here are just a few reasons to choose our floating boat docks in Ft Lauderdale, FL:
Candock products are manufactured according to ISO 9001 and ISO 14001.
Candock has a large distribution network.
Candock has 40 years of experience in the plastic industry.
Candock offers the absolute best service provided by highly qualified employees and distributors.
Candock proudly offers a 20-year warranty on all cube variations (regular, low profile, edge, and tiles series) of our floating boat docks in Ft Lauderdale, FL. Our JetRoll is backed by a 7-year regressive warranty, while the JetSlide comes with a 5-year regressive warranty.
Other than a normal cleaning of the surface, our product requires virtually no maintenance. This leaves more free time to enjoy the use of your floating boat docks in Ft Lauderdale, FL.
Yes! In the case of a standard installation, the product is very simple to assemble and install. At the time of purchase, our retailer or distributor will provide you with the necessary information to install the dock yourself. They can also offer you their installation services. If you experience problems with the installation, we invite you to contact us directly via e-mail or through our toll-free number. On the other hand, if you want the warranty to be applied, you have to register your product as soon as the installation is finished. If you cannot confirm that the installation respects all requirements needed and requested by Candock, the warranty cannot/will not be applied. Looking for jet ski docks in Ft Lauderdale, FL? Call today!
You can assemble it in the water, but we recommend assembling the dock on the shore in sections and then putting the sections in the water to finish the assembly. The Candock system is very light and can be easily towed behind a small boat as a whole or in sections. We’re proud to help with your new floating boat docks in Ft Lauderdale, FL!
As with all other types of floating docks, a protected area where waves are smaller than one meter is recommended. We have, however, frequently witnessed our system withstand extreme weather and tidal conditions. Our modular system is of small size, allowing it to move easily with the waves, instead of resisting them. If you are located where the waves are higher than one meter, don’t worry! Candock docks are made to withstand severe weather conditions, but be sure to contact us to see how the warranty for our floating boat docks in Ft Lauderdale, FL applies in those cases!
No, not if the Jetslide system is properly used. The Jetslide has a V-shaped entrance point, specially designed to block the engine stand when the boat gets to its final resting position. If you follow the instructions and use the product correctly, the engine will not damage the Jetslide. If you do not follow the recommendations or do not use the system properly, then the Jetslide can be damaged. The Jetslide has been foamed to prevent sinking in case of an accident. Any more questions about our floating boat docks in Ft Lauderdale, FL? Call today!
Yes, specific details of your boat hull may put pressure on the entrance of the Jetslide, causing superficial small scratches. These scratches won’t affect in any way the overall performance of the floating boat docks in Ft Lauderdale, FL!
PRODUCT STRENGTH
Candock’s products are UV-resistant and the sun will not affect its properties in any way. Plus, its light color will assure you a comfortable surface to walk on barefoot unlike the black color ones often used by other manufacturers.
As with all other types of floating docks, a protected area where waves are inferior to 3′ or 1 m is recommended. We have however frequently witnessed our system withstand extreme weather and tidal conditions. Our modular system is of small size, allowing it to move easily with the waves, instead of resisting them. If where you are located, the waves are higher that 3′ (1m), Candock docks are made to withstand severe weather conditions, although, you have to contact us to see how the warranty applies in those cases.
THE JETSLIDE DRY DOCK SYSTEM
Yes, there are some specific adjustments to be made during installation, but the system works very well with Jet Boats.
No, not if the Jetslide system is properly used. The Jetslide has a V-shaped entrance point, specially designed to block the engine stand when the boat gets to final resting position. If you follow the instructions and use the product correctly, the engine will not damage the Jetslide. If you do not follow the recommendations or do not use the system properly, then the Jetslide can be damaged. The Jetslide has been foamed to prevent sinking in case of an accident.
No, the Jetslide is made of a more flexible plastic than the hull of your boat. Moreover, the smooth surface of the Jetslide will assure an on/off slippery surface thus eliminating most of the friction.
Yes, specific details of your boat hull may put pressure on the entrance of the Jetslide causing superficial small scratches but those won’t affect in any way the overall performance of the Jetslide product.