Have a floating dock-related question? We have the answer. Check out these FAQs and give us a call today for more information!
Why buy a Candock instead of a similar product?
Candock will be the last dock you ever buy. It is virtually maintenance-free, eco-friendly, lightweight, economical, durable, and easy to assemble. Moreover, it can be modified year after year if you wish, or even given a completely new function. For more information on our floating boat docks in Ft Lauderdale, FL, call Candock Miami today!
Why choose Candock over an inexpensive low-quality product?
We do not recommend relying solely on price. Be very careful with low prices, even if they seem extremely competitive compared to the European or American market.
In the plastic industry, you have to be careful when choosing a product in order to reduce costs. The companies need to reduce the quality of the plastic, make the walls thinner, or use cheap, unqualified labor for production to turn a better profit. Serious companies have warranties that support their claims and their quality, while cheap, low-cost products don’t.
Here are just a few reasons to choose our floating boat docks in Ft Lauderdale, FL:
Candock products are manufactured according to ISO 9001 and ISO 14001.
Candock has a large distribution network.
Candock has 40 years of experience in the plastic industry.
Candock offers the absolute best service provided by highly qualified employees and distributors.
What is the warranty of the product?
Candock proudly offers a 20-year warranty on all cube variations (regular, low profile, edge, and tiles series) of our floating boat docks in Ft Lauderdale, FL. Our JetRoll is backed by a 7-year regressive warranty, while the JetSlide comes with a 5-year regressive warranty.
Does your product require much maintenance?
Other than a normal cleaning of the surface, our product requires virtually no maintenance. This leaves more free time to enjoy the use of your floating boat docks in Ft Lauderdale, FL.
Can I install my Candock dock myself?
Yes! In the case of a standard installation, the product is very simple to assemble and install. At the time of purchase, our retailer or distributor will provide you with the necessary information to install the dock yourself. They can also offer you their installation services. If you experience problems with the installation, we invite you to contact us directly via e-mail or through our toll-free number. On the other hand, if you want the warranty to be applied, you have to register your product as soon as the installation is finished. If you cannot confirm that the installation respects all requirements needed and requested by Candock, the warranty cannot/will not be applied. Looking for jet ski docks in Ft Lauderdale, FL? Call today!
Can I assemble my dock in the water? Once my dock is in the water, can the dock be moved around?
You can assemble it in the water, but we recommend assembling the dock on the shore in sections and then putting the sections in the water to finish the assembly. The Candock system is very light and can be easily towed behind a small boat as a whole or in sections. We’re proud to help with your new floating boat docks in Ft Lauderdale, FL!
What kind of weather conditions can the Candock withstand?
As with all other types of floating docks, a protected area where waves are smaller than one meter is recommended. We have, however, frequently witnessed our system withstand extreme weather and tidal conditions. Our modular system is of small size, allowing it to move easily with the waves, instead of resisting them. If you are located where the waves are higher than one meter, don’t worry! Candock docks are made to withstand severe weather conditions, but be sure to contact us to see how the warranty for our floating boat docks in Ft Lauderdale, FL applies in those cases!
Can I use my Jetslide with a jet boat?
Yes, there are some specific adjustments to be made during the installation of our jet ski docks in Ft Lauderdale, FL, but the system works very well with Jet Boats.
Could the engine damage the Jetslide?
No, not if the Jetslide system is properly used. The Jetslide has a V-shaped entrance point, specially designed to block the engine stand when the boat gets to its final resting position. If you follow the instructions and use the product correctly, the engine will not damage the Jetslide. If you do not follow the recommendations or do not use the system properly, then the Jetslide can be damaged. The Jetslide has been foamed to prevent sinking in case of an accident. Any more questions about our floating boat docks in Ft Lauderdale, FL? Call today!
Is it normal to see small scratches appear at the entrance point of the Jetslide?
Yes, specific details of your boat hull may put pressure on the entrance of the Jetslide, causing superficial small scratches. These scratches won’t affect in any way the overall performance of the floating boat docks in Ft Lauderdale, FL!